Consumer Lending Regulators in Canada by Province and Territory
Consumer lending in Canada is licensed and supervised by provincial and territorial regulators, not by a single federal body. Each province has a consumer protection authority that licenses lenders, enforces cost-of-borrowing limits and handles complaints.
While the Criminal Code sets the federal criminal rate of interest and the payday cost-of-borrowing cap, day-to-day licensing and supervision of consumer lenders is provincial. Each province and territory has a consumer protection regulator that issues licences, inspects lenders, enforces disclosure and cost rules, and receives complaints.
Federal bodies with a role
At the federal level, the Financial Consumer Agency of Canada (FCAC) oversees banks and federally regulated financial consumer protections, the Office of the Superintendent of Financial Institutions (OSFI) supervises federally regulated financial institutions, and the Bank of Canada sets the policy interest rate. The Canada Revenue Agency and the Office of the Superintendent of Bankruptcy handle tax and insolvency matters. None of these issues provincial payday lending licences.
Check your province
Use the table below to find the regulator for your province or territory and follow the link to its official website before you borrow or complain.
regulator
| Item | Value | As of | Source |
|---|---|---|---|
| Ontario |
Consumer Protection Ontario (Ministry of Public and Business Service Delivery and Procurement) | 2026-09-16 | Government of Ontario |
| British Columbia |
Consumer Protection BC (Business Practices and Consumer Protection Authority) | 2026-09-16 | Consumer Protection BC |
| Alberta |
Service Alberta and Red Tape Reduction (Consumer Services) | 2026-09-16 | Government of Alberta |
| Saskatchewan |
Financial and Consumer Affairs Authority of Saskatchewan (FCAA) | 2026-09-16 | Financial and Consumer Affairs Authority of Saskatchewan |
| Manitoba |
Consumer Protection Office (Manitoba) | 2026-09-16 | Government of Manitoba |
| New Brunswick |
Financial and Consumer Services Commission (FCNB) | 2026-09-16 | Financial and Consumer Services Commission (New Brunswick) |
| Nova Scotia |
Service Nova Scotia (Consumer Protection); maximum rates set by the Nova Scotia Utility and Review Board | 2026-09-16 | Government of Nova Scotia |
| Prince Edward Island |
Financial and Consumer Services Division, Department of Justice and Public Safety | 2026-09-16 | Government of Prince Edward Island |
| Newfoundland and Labrador |
Consumer Affairs Division, Digital Government and Service NL | 2026-09-16 | Government of Newfoundland and Labrador |
| Quebec |
Office de la protection du consommateur (OPC) | 2026-09-16 | Office de la protection du consommateur |
| Yukon |
Consumer and Safety Services, Department of Community Services | 2026-09-16 | Government of Yukon |
| Northwest Territories |
Consumer Affairs, Public Safety Division, Municipal and Community Affairs (MACA) | 2026-09-16 | Government of the Northwest Territories |
| Nunavut |
Consumer Affairs, Department of Community and Government Services | 2026-09-16 | Government of Nunavut |
Related tools
Frequently Asked Questions
Who regulates payday lenders in Canada?
Provincial and territorial consumer protection regulators license and supervise payday lenders. The federal government sets the criminal rate of interest and the payday cost-of-borrowing cap.
Does the FCAC license lenders?
No. The Financial Consumer Agency of Canada oversees banks and federally regulated consumer protections; provincial regulators issue payday and consumer lending licences.
Which regulator do I complain to?
Complain to the provincial or territorial regulator that licensed the lender. If the lender is a bank, the FCAC and the bank's own complaint process apply.
Do online lenders need a provincial licence?
Yes. Lenders offering credit to residents of a province, including online and out-of-province lenders, generally must be licensed in that province.
Sources
- Government of Ontario
- Consumer Protection BC
- Government of Alberta
- Financial and Consumer Affairs Authority of Saskatchewan
- Government of Manitoba
- Financial and Consumer Services Commission (New Brunswick)
- Government of Nova Scotia
- Government of Prince Edward Island
- Government of Newfoundland and Labrador
- Office de la protection du consommateur
- Government of Yukon
- Government of the Northwest Territories
- Government of Nunavut
Sources are provided for verification. Instalment.ca is not affiliated with these organisations.
Last updated: September 16, 2026 · By the Instalment.ca Editorial Team
We research Canadian lending rules and update these pages when the law, the data, or the available offers change. We are not a lender and we do not provide personal financial advice.
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This is general information, not financial, legal, or tax advice.
Rates and terms vary by lender, creditworthiness, and province. Figures shown are examples only.