Consumer Lending Regulators in Canada by Province and Territory

Consumer lending in Canada is licensed and supervised by provincial and territorial regulators, not by a single federal body. Each province has a consumer protection authority that licenses lenders, enforces cost-of-borrowing limits and handles complaints.

While the Criminal Code sets the federal criminal rate of interest and the payday cost-of-borrowing cap, day-to-day licensing and supervision of consumer lenders is provincial. Each province and territory has a consumer protection regulator that issues licences, inspects lenders, enforces disclosure and cost rules, and receives complaints.

Federal bodies with a role

At the federal level, the Financial Consumer Agency of Canada (FCAC) oversees banks and federally regulated financial consumer protections, the Office of the Superintendent of Financial Institutions (OSFI) supervises federally regulated financial institutions, and the Bank of Canada sets the policy interest rate. The Canada Revenue Agency and the Office of the Superintendent of Bankruptcy handle tax and insolvency matters. None of these issues provincial payday lending licences.

Check your province

Use the table below to find the regulator for your province or territory and follow the link to its official website before you borrow or complain.

regulator

ItemValueAs ofSource
Ontario
Administers the Payday Loans Act, 2008 and other consumer protection laws; licenses payday lenders and loan brokers and handles consumer complaints.
Consumer Protection Ontario (Ministry of Public and Business Service Delivery and Procurement) 2026-09-16 Government of Ontario
British Columbia
Licenses and regulates payday lenders under the Business Practices and Consumer Protection Act and the Payday Loans Regulation; handles complaints.
Consumer Protection BC (Business Practices and Consumer Protection Authority) 2026-09-16 Consumer Protection BC
Alberta
Administers the Payday Loans Regulation and the Consumer Protection Act; licenses payday lenders and investigates complaints.
Service Alberta and Red Tape Reduction (Consumer Services) 2026-09-16 Government of Alberta
Saskatchewan
Administers The Payday Loans Act and regulations; licenses payday lenders for each location and publishes a list of licensed lenders.
Financial and Consumer Affairs Authority of Saskatchewan (FCAA) 2026-09-16 Financial and Consumer Affairs Authority of Saskatchewan
Manitoba
Administers The Consumer Protection Act; licenses payday lenders and has authority to inspect, audit and examine records for compliance.
Consumer Protection Office (Manitoba) 2026-09-16 Government of Manitoba
New Brunswick
Administers the Cost of Credit Disclosure and Payday Loans Act; licenses payday lenders (including online), enforces the maximum cost of borrowing and investigates complaints.
Financial and Consumer Services Commission (FCNB) 2026-09-16 Financial and Consumer Services Commission (New Brunswick)
Nova Scotia
Administers the Consumer Protection Act and Payday Lenders Regulations and issues Payday Lender Permits; the Utility and Review Board sets the maximum cost of borrowing and fees.
Service Nova Scotia (Consumer Protection); maximum rates set by the Nova Scotia Utility and Review Board 2026-09-16 Government of Nova Scotia
Prince Edward Island
Oversees licensing of payday lending under the Payday Loans Act and handles complaints about financial and consumer services.
Financial and Consumer Services Division, Department of Justice and Public Safety 2026-09-16 Government of Prince Edward Island
Newfoundland and Labrador
Administers the Consumer Protection and Business Practices Act and the Payday Loans Regulations; licenses payday loan businesses and publishes valid licences.
Consumer Affairs Division, Digital Government and Service NL 2026-09-16 Government of Newfoundland and Labrador
Quebec
Administers the Consumer Protection Act; issues money-lender and high-cost-credit permits and may refuse a permit where the credit rate exceeds 35%.
Office de la protection du consommateur (OPC) 2026-09-16 Office de la protection du consommateur
Yukon
Handles consumer protection and complaints under the Consumers Protection Act. Yukon has no payday-specific regime.
Consumer and Safety Services, Department of Community Services 2026-09-16 Government of Yukon
Northwest Territories
Administers consumer protection legislation including the Consumer Protection Act and Cost of Credit Disclosure Act; handles consumer complaints. No payday-specific regime.
Consumer Affairs, Public Safety Division, Municipal and Community Affairs (MACA) 2026-09-16 Government of the Northwest Territories
Nunavut
Provides consumer protection advice and complaint handling under the Consumer Protection Act. Nunavut has no payday-specific regime.
Consumer Affairs, Department of Community and Government Services 2026-09-16 Government of Nunavut

Related tools

Frequently Asked Questions

Who regulates payday lenders in Canada?

Provincial and territorial consumer protection regulators license and supervise payday lenders. The federal government sets the criminal rate of interest and the payday cost-of-borrowing cap.

Does the FCAC license lenders?

No. The Financial Consumer Agency of Canada oversees banks and federally regulated consumer protections; provincial regulators issue payday and consumer lending licences.

Which regulator do I complain to?

Complain to the provincial or territorial regulator that licensed the lender. If the lender is a bank, the FCAC and the bank's own complaint process apply.

Do online lenders need a provincial licence?

Yes. Lenders offering credit to residents of a province, including online and out-of-province lenders, generally must be licensed in that province.

Sources

Sources are provided for verification. Instalment.ca is not affiliated with these organisations.

Last updated: September 16, 2026 · By the Instalment.ca Editorial Team

We research Canadian lending rules and update these pages when the law, the data, or the available offers change. We are not a lender and we do not provide personal financial advice.

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This is general information, not financial, legal, or tax advice.

Rates and terms vary by lender, creditworthiness, and province. Figures shown are examples only.